Please note all orders are subject to availability and acceptance.
If for any reason the items you purchased are sold out, we will notify you by email as soon as possible and you will receive an immediate refund.
After you place your order, an email confirmation including an order number will be sent to the email address that was entered at checkout. Once payment has been approved your order will be packed and dispatched.
Shipping
Orders are sent from Cremorne, Victoria via Australia Post, with tracking provided to your email address.
Orders are fulfilled and shipped on Monday, Wednesday and Friday each week (excluding Public Holidays).
Shipping is a flat rate of $19 per book, plus $7 per additional book.
Please note, Express Post is not classified as registered post. Lost or stolen items are not covered and are at the risk of the purchaser.
We only ship orders within Australia. For online book orders outside Australia, please try Booktopia – booktopia.com.au
Stonefields Private Tour Tickets
If you have purchased Private Tour Tickets, these will be available for digital download from your customer account (if you created one), from the Order Complete email you receive or from the Order Complete page that displays after your payment. Please note: Tickets will not be posted to you. Please print Private Tour Tickets out and bring them to your Tour or have them ready to display on your device. If you have problems downloading Tour Tickets, please contact Kent – kent@paulbangay.com / +61 3 9070 6050.
Returns and Refunds
Refunds are offered at the sole discretion of PRB Design Pty Ltd, on the return of products within 30 days, where the product packaging is unopened and remains in a saleable condition. The customer is liable for any shipping costs associated with returning products for refund. Please contact us on info@paulbangay.com if you require a refund on your purchase.
Payment Methods
We accept secure payments via Paypal and Stripe, including Visa, Mastercard.
All prices indicated and payments made on this site are in Australian dollars only and include GST.